we99 Terms & Conditions — The Rules Governing Your Use of Our Platform

1Acceptance of Terms

By accessing the we99 website at we99.site, creating an account, or using any we99 service, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and our Responsible Gaming policy, each of which is incorporated by reference. If you do not agree with any part of these Terms, you must immediately discontinue use of the we99 platform and refrain from registering an account.

These Terms apply to every interaction you have with we99, including browsing the website, registering an account, placing wagers on casino games, slots, live dealer tables, or sports betting markets, making deposits or requesting withdrawals, and participating in any bonus or promotional offer. Continued use of we99 following any update to these Terms constitutes your acceptance of the revised Terms.

2Eligibility & Age Restriction

By registering a we99 account, you represent and warrant that: (a) you are at least 21 years of age; (b) you possess the full legal right, authority, and capacity to enter into this agreement; (c) online gaming and sports betting are not prohibited under the laws applicable to your jurisdiction of residence; and (d) all information you provide to we99 during registration and ongoing account use is true, accurate, and current.

we99 reserves the right to request proof of age and identity at any time, including a copy of your CNIC (Computerised National Identity Card), and to suspend account access pending verification. Accounts found to belong to individuals under 21 years of age will be permanently closed, and any balance will be handled in accordance with applicable regulatory guidance.

3Account Registration & Security

Each individual is permitted to register and maintain only one (1) we99 account. Multiple accounts held by the same individual, household, or device may be merged, suspended, or closed at we99's sole discretion, with any associated bonus funds forfeited.

• You are solely responsible for maintaining the confidentiality of your we99 login credentials, including your password and any one-time PIN (OTP) sent to your registered mobile number.
• You must notify we99 support immediately if you suspect unauthorized access to your account.
• All activity conducted under your account credentials is deemed to have been carried out by you, regardless of actual authorship, unless we99 determines fraud has occurred.
• You must provide accurate registration details, including a valid Pakistani mobile number and CNIC information for identity verification purposes.

we99 may require Know Your Customer (KYC) verification, including CNIC document submission, before processing your first withdrawal. Failure to complete KYC verification within a reasonable timeframe upon request may result in withdrawal delays or account suspension.

4Deposits & Withdrawals

we99 supports deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, USDT (TRC20), and Visa/Mastercard. Minimum and maximum transaction limits apply and are displayed within the we99 cashier at the time of transaction.

All deposited funds must be used for participation in we99 games and services. Withdrawal requests are processed only to a payment account or instrument verified as belonging to the registered account holder; we99 does not process withdrawals to third-party accounts under any circumstance. Processing times vary by method, typically ranging from 5 minutes (JazzCash/EasyPaisa) to 24 hours (bank transfer), though we99 does not guarantee specific processing windows and delays may occur due to verification requirements or payment provider processing times.

we99 reserves the right to request additional verification documentation before releasing a withdrawal, particularly where account activity suggests potential fraud, bonus abuse, or a breach of these Terms.

5Bonuses & Promotions

All bonuses, free spins, cashback offers, and promotional credits offered by we99 are subject to specific terms published at the time of the offer, including applicable wagering requirements, eligible games, maximum bet limits while a bonus is active, and expiry periods. General provisions applicable to all we99 bonuses include:

• Bonus funds and associated winnings must be wagered the specified number of times (typically 25×) before becoming eligible for withdrawal.
• We99 reserves the right to void bonus winnings obtained through any method deemed to constitute bonus abuse, including but not limited to the use of betting patterns designed to minimize risk while satisfying wagering requirements (e.g., covering bets across opposite outcomes).
• Only one welcome bonus is permitted per player, household, IP address, or payment instrument.
• we99 reserves the right to modify, suspend, or withdraw any promotional offer at its sole discretion, with reasonable notice provided where practicable.

6Player Conduct

By using we99, you agree not to: engage in any fraudulent, collusive, or manipulative activity; use automated software, bots, or scripts to interact with we99 games or systems; attempt to exploit software errors, payment processing glitches, or game malfunctions for financial gain; use we99 for money laundering or any unlawful purpose; or misrepresent your identity, age, or location.

Any breach of this section may result in immediate account suspension, forfeiture of account balance and bonus funds, and referral to relevant authorities where applicable under our international gaming license obligations.

7Game Fairness & RNG Certification

All casino and slot games available on we99 are supplied by licensed third-party game studios whose Random Number Generator (RNG) systems are independently tested and certified for fairness by accredited testing laboratories. Live dealer games are streamed in real time from licensed studios using physical cards, wheels, and other gaming equipment, with outcomes determined by genuine human dealer actions rather than software-generated results.

Return to Player (RTP) percentages published for each game represent theoretical long-term averages calculated over a statistically significant number of game rounds and do not guarantee outcomes in any individual session.

8Suspension & Account Termination

we99 reserves the right to suspend or permanently close any account, with or without prior notice, where we99 reasonably believes a violation of these Terms has occurred, where required by applicable law or our gaming license obligations, or where a player has activated a self-exclusion request under our Responsible Gaming policy.

You may close your we99 account at any time by contacting customer support. Any verified balance not subject to an active investigation will be returned to you via your verified payment method, subject to standard withdrawal verification procedures.

9Limitation of Liability

we99 provides its platform and services on an "as available" basis. To the maximum extent permitted by applicable law, we99 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of funds due to internet connectivity issues, device malfunction, or unauthorized account access resulting from your failure to safeguard your login credentials.

Nothing in these Terms is intended to exclude liability that cannot be lawfully excluded under applicable consumer protection law.

10Governing Law & Amendments

These Terms are governed in accordance with the licensing framework under which we99 operates its international gaming license. we99 reserves the right to amend these Terms at any time. Material changes will be communicated via the website or registered account notifications. Your continued use of we99 following any amendment constitutes acceptance of the revised Terms.

If any provision of these Terms is found to be invalid or unenforceable by a competent authority, the remaining provisions shall continue in full force and effect.